The Game with Alex Hormozi 3-Step Overcome For "I dont have the card on me" | Ep 204
May 8, 2020
Discover effective strategies for overcoming the common objection of customers not having their payment card. Learn a three-step approach to tackle these situations, from addressing the lost sale to providing alternative options. Alex shares insights on enhancing the sales process and ensuring fairness in proposed solutions. Tune in for valuable lessons that can help you convert objections into opportunities and boost customer satisfaction.
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Overcoming the "No Card" Objection
- Address the "I don't have my card" objection by first offering to wait.
- Then, offer to use a different card and swap later, or downsell with a delayed payment.
Early Indicators of Lost Sales
- If a customer says they don't have their card, you've likely lost the sale earlier.
- This indicates a failure to address pain points or hidden objections during the sales process.
Card Swap Strategy
- Offer to let the customer start with one card and swap it later.
- This removes the payment obstacle and gets them started immediately.