The Human Side of Money

125: Building A Screening Process To Identify Perfect-Fit Prospects Ready To Act with Dr. Meghaan Lurtz

Nov 1, 2024
Dr. Meghaan Lurtz, a leading expert on the psychology of financial planning and partner at Shaping Wealth, discusses the art of identifying perfect-fit prospects. She reveals how most prospects aren’t ready for advice and shares the best questions to ask during screening. Understanding the client’s mindset before meetings is crucial, as is fostering trust and meaningful conversations. Meghaan emphasizes the balance of personal connection and technology in improving client engagement and offers strategies for creating an effective screening process.
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INSIGHT

Prospect Delay

  • Most people wait about a month before contacting a financial advisor.
  • DIYers rarely call unless something goes wrong, preferring self-reliance.
INSIGHT

Prospect Readiness

  • 80% of prospects aren't ready for advice, says Ted Klontz.
  • They seek help because they can't solve the problem alone, not necessarily for your wisdom.
ANECDOTE

Laura's Estate

  • Laura, overwhelmed by an inherited estate, calls an advisor out of desperation.
  • She's in pre-contemplation, unsure if hiring an advisor will help.
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