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The Human Side of Money

125: Building A Screening Process To Identify Perfect-Fit Prospects Ready To Act with Dr. Meghaan Lurtz

Nov 1, 2024
Dr. Meghaan Lurtz, a leading expert on the psychology of financial planning and partner at Shaping Wealth, discusses the art of identifying perfect-fit prospects. She reveals how most prospects aren’t ready for advice and shares the best questions to ask during screening. Understanding the client’s mindset before meetings is crucial, as is fostering trust and meaningful conversations. Meghaan emphasizes the balance of personal connection and technology in improving client engagement and offers strategies for creating an effective screening process.
01:17:15

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Podcast summary created with Snipd AI

Quick takeaways

  • Identifying client types such as DIYers, delegators, and validators is crucial for tailoring advising approaches effectively.
  • Prospects often delay contacting advisors due to stress or uncertainty, highlighting the importance of asking 'Why now?' to understand their motivations.

Deep dives

Understanding DIYers and Client Types

The concept of DIYers is explored in relation to prospects and their willingness to seek help from financial advisors. DIYers, by definition, prefer to handle their financial matters independently and often do not reach out for assistance. The podcast emphasizes the importance of identifying client types—delegators, validators, and DIYers—to tailor the advising approach accordingly. Delegators appreciate having someone else manage their finances, while validators seek collaborative relationships, making both types more desirable clients compared to DIYers.

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