So What About AI Agents EP 28 | With Dustin Jensen | What are keys to Scaling AI Agents for Business Growth?
Jun 23, 2025
Dustin Jensen, an AI Growth Strategist at AIAsystem with over 20 years in marketing, discusses how to scale AI agents for business growth. He introduces the transformative ADAPT Framework, guiding organizations through AI adoption with tailored solutions. The conversation covers the essential role of subject matter expertise in effective AI systems and the challenges of demonstrating ROI. Additionally, Dustin highlights the rise of small language models for their cost-effectiveness and data privacy benefits, while also exploring the innovative use of AI voice technology in various industries.
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ADAPT Framework for AI Adoption
- Dustin Jensen emphasizes the need for a structured framework to adopt AI effectively in businesses.
- The ADAPT Framework guides companies through assessment, differentiation, acquisition, pivoting, and talent transformation stages.
Deep Workflow Discovery
- Engage deeply in workflow discovery by letting employees describe daily processes uninterrupted.
- This uncovers hidden pain points and reveals realistic AI implementation opportunities.
Limitations of Standard AI Call Centers
- Off-the-shelf AI call center tools struggle with medium to high complexity tasks.
- Custom workflows and orchestrated mini-agents are necessary for effective large-scale AI deployment.