
EP 28 | With Dustin Jensen | What are keys to Scaling AI Agents for Business Growth?
So What About AI Agents
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Utilizing Mini MCPs for Enhanced Customer Service
This chapter delves into the creation of mini MCPs tailored for individual customers, emphasizing their role in assisting agents with targeted tasks. The discussion highlights the significance of integrating subject matter experts to improve customer service and workflow efficiency while acknowledging the learning curve involved in the process.
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