Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Introduction
00:00 • 2min
Creating Experiences That Guests Love
01:57 • 4min
The Best Guest Experience Is Disney, Right?
06:25 • 4min
Are You Listening?
10:31 • 4min
How Do You Balance Excellence and Not Going Ahead?
14:36 • 3min
Is Excellence Good?
17:25 • 4min
How to Make Other People's Life's Better
21:24 • 2min