Lead Culture with Jenni Catron 300 | Building a Culture of Accountability: A Practical Playbook for Leaders
Jul 22, 2025
Delve into the misunderstood power of accountability in shaping a vibrant team culture. Leaders often avoid it due to fear of conflict, but it's essential for fostering trust and clarity. Discover practical strategies to clarify expectations and reinforce responsibility among team members. The key takeaway? Ask the simple question: 'Who’s doing what by when?' This approach not only strengthens commitments but also drives your mission forward.
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Use "Who Does What By When?"
- Use the question "Who is doing what by when?" to create clarity in meetings.
- Clearly assign tasks with deadlines to build ownership and ease accountability.
Accountability Is An Act of Care
- Accountability is often avoided due to fear of discomfort or conflict.
- Accountability is actually an act of care that builds clarity and trust.
Jenni's Personal Accountability Example
- Jenni held herself accountable by informing a client she'd deliver a report just on time.
- The client would likely have followed up had she not communicated.
