In this latest episode of "Head, Heart, and Boots" your hosts Chris and Brandon dive deep into the dynamic world of entrepreneurship and leadership with Zach Garrett, the visionary founder and CEO of Liftify. Discover the seismic shifts in small business strategy through Zach's journey of innovation and the pivotal role customer feedback plays in shaping successful businesses.
Key Takeaways:
- Innovative Leadership: Zach's strategic acumen has not only propelled Liftify’s rapid growth but also offers invaluable lessons in navigating business expansion and team dynamics.
- Customer-Centric Approaches: Explore how consistent, strategic customer engagement, not just at project completion but throughout the service process, can lead to monumental improvements in service delivery and customer satisfaction.
- Embracing Change: Learn the importance of adaptability in business practices and how being responsive to market and internal changes can drive your business forward.
- The Power of Feedback: Gain insights into how integrating direct customer feedback at multiple points can enhance service quality and bolster business reputation.
Thank you sponsors!
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https://www.liftify.com/floodlight
AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.
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C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere.
https://candrmagazine.com
Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency.
https://getinsights.org/floodlight
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Thank you partners!
We love our listeners and want them to have access to the very best in tech and supporting service providers possible. We've vetted each of our partners and highly recommend all of them as key assets to help ensure our listener’s success. As a way to honor our listeners, each of them has provided competitive DISCOUNTS. Simply click on the link below and take advantage of our ongoing partnerships.
https://www.floodlightgrp.com/premier-partners
Head Heart & Boots