

#307: Know, Feel, Do: 3 Steps to Effective Communication with Craig Groeschel
Feb 25, 2019
Craig Groeschel, founder of Life.Church, shares his expertise on the art of effective communication, emphasizing the need to inform, inspire emotion, and drive action. He delves into the crucial balance of verbal and non-verbal cues while fostering trust within teams. Suzanne Sims, a senior executive at Ramsey Solutions, discusses the vital role of staff meetings for transparency and alignment, offering practical strategies to boost engagement. Together, they reveal how clear communication shapes a strong organizational culture and empowers leaders.
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Know, Feel, Do Framework
- Effective communication starts with clear answers to what to know, feel, and do.
- Emotion drives action more powerfully than information alone.
Align Body Language with Message
- Match your body language and appearance to your message for stronger communication.
- Use posture, color, and tone to reinforce the emotion and meaning behind your words.
Clarity and Trust in Culture
- A healthy culture depends on both clarity and trust working together.
- Clarity sets expectations while trust empowers others to act within those boundaries.