#17123
Mentioned in 2 episodes

The Art of Active Listening

How People at Work Feel Heard, Valued, and Understood
Book • 2023
The Art of Active Listening provides a 5-step framework to improve communication, engagement, and organizational culture by ensuring employees and customers feel heard and valued.

The book emphasizes the importance of active listening in fostering a positive work environment and driving business success.

Mentioned by

Mentioned in 2 episodes

Mentioned by
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Dave Stachowiak
as the author of the book and the subject of the podcast episode.
13 snips
656: How to Understand People Better, with Heather Younger
Mentioned by
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Alexis Hieu Truong
as a key text for sociology students.
Listening, with Les Back

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