

#17123
Mentioned in 2 episodes
The Art of Active Listening
How People at Work Feel Heard, Valued, and Understood
Book • 2023
The Art of Active Listening provides a 5-step framework to improve communication, engagement, and organizational culture by ensuring employees and customers feel heard and valued.
The book emphasizes the importance of active listening in fostering a positive work environment and driving business success.
The book emphasizes the importance of active listening in fostering a positive work environment and driving business success.
Mentioned by
Mentioned in 2 episodes
Mentioned by 

as the author of the book and the subject of the podcast episode.


Dave Stachowiak

13 snips
656: How to Understand People Better, with Heather Younger
Mentioned by ![undefined]()

as a key text for sociology students.

Alexis Hieu Truong

Listening, with Les Back