

The heart of change
Book • 2002
The Heart of Change emphasizes the importance of appealing to people's emotions to drive organizational change.
It builds on John Kotter's eight-step process for change, using real-life stories to illustrate how teams can overcome obstacles and achieve success.
The book highlights the 'see-feel-change' dynamic as crucial for successful transformation.
It builds on John Kotter's eight-step process for change, using real-life stories to illustrate how teams can overcome obstacles and achieve success.
The book highlights the 'see-feel-change' dynamic as crucial for successful transformation.
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as a book that explores the emotional aspects of change and how to motivate people to embrace transformation.


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