The Elements of User Experience

This book provides a holistic approach to designing user experiences, breaking down the process into five distinct planes: Strategy, Scope, Structure, Skeleton, and Surface.

It emphasizes the importance of maintaining consistency and harmony across these planes to ensure a cohesive and effective user experience.

The book is designed to help web development teams create successful user experiences by focusing on strategic objectives, user needs, information architecture, interaction design, and visual design.

Although it was initially focused on web design, the second edition expands its principles to apply to products and services beyond the web.