#23930
Mentioned in 2 episodes

Talking to crazy

Book • 2015
In 'Talking to Crazy', Mark Goulston provides insights into understanding and managing irrational behavior.

He offers techniques such as the Sanity Cycle and various communication strategies to transform interactions with difficult individuals into more productive ones.

The book is designed for both personal and professional settings, helping readers navigate challenging relationships.

Mentioned by

Mentioned in 2 episodes

Mentioned by Alison Beard as books written by Mark Goulston , reflecting on lessons learned in his life.
22 snips
Reflecting on What Matters After a Terminal Cancer Diagnosis
Mentioned by Dave Stachowiak as a manual for diffusing difficult situations.
538: Help a Know-It-All Behave Better, with Mark Goulston

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