Validation, the New Psychology of Influence
The New Psychology of Influence
Book •
Validation: The New Psychology of Influence explores the psychological technique of validation and its impact on relationships and workplace culture.
The book delves into how validation differs from praise and agreement, offering strategies for effective communication and influence.
It introduces the concept of the validation ladder, providing a framework for understanding and applying validation skills at different levels.
Caroline Fleck presents practical advice on how to use validation to strengthen relationships, improve outcomes, and create a more supportive and understanding environment.
This approach emphasizes empathy and acknowledgment as key components for fostering connection and promoting positive change.
The book delves into how validation differs from praise and agreement, offering strategies for effective communication and influence.
It introduces the concept of the validation ladder, providing a framework for understanding and applying validation skills at different levels.
Caroline Fleck presents practical advice on how to use validation to strengthen relationships, improve outcomes, and create a more supportive and understanding environment.
This approach emphasizes empathy and acknowledgment as key components for fostering connection and promoting positive change.
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Lisa Leong
Caroline Fleck
Validation is a skill for work and life
