#29161
Mentioned in 2 episodes

The balanced scorecard

Book • 1996
The Balanced Scorecard provides a framework to translate a company's vision and strategy into a set of performance measures.

It includes four perspectives: financial measures, customer knowledge, internal business processes, and learning and growth.

This approach balances short-term and long-term objectives, outcomes, and performance drivers, and combines hard objective measures with softer, more subjective ones.

The book outlines the theoretical foundations, steps to build a Balanced Scorecard, and its use as a driver of change within organizations.

Mentioned by

Mentioned in 2 episodes

Mentioned by Fay Wallis when discussing the importance of strong operational foundations for strategic HR.
061 | The 4 pillars that will help you be strategic in your HR role
Implementado por Braulio Arsuaga en el Centro de Innovación de Grupo Gigante.
Braulio Arsuaga - Lo que no sabías de la industria hotelera, con Juan Lombana
Mentioned by Avnish Bajaj while discussing the importance of aligning employee incentives with company strategy.
22: Structuring incentive plans – ESOP, Cash and Balanced Scorecard

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