#13068
Mentioned in 2 episodes
The balanced scorecard
Book • 1996
The Balanced Scorecard provides a framework to translate a company's vision and strategy into a set of performance measures.
It includes four perspectives: financial measures, customer knowledge, internal business processes, and learning and growth.
This approach balances short-term and long-term objectives, outcomes, and performance drivers, and combines hard objective measures with softer, more subjective ones.
The book outlines the theoretical foundations, steps to build a Balanced Scorecard, and its use as a driver of change within organizations.
It includes four perspectives: financial measures, customer knowledge, internal business processes, and learning and growth.
This approach balances short-term and long-term objectives, outcomes, and performance drivers, and combines hard objective measures with softer, more subjective ones.
The book outlines the theoretical foundations, steps to build a Balanced Scorecard, and its use as a driver of change within organizations.
Mentioned by
Mentioned in 2 episodes
Mentioned by ![undefined]()
Fay Wallis
061 | The 4 pillars that will help you be strategic in your HR role
Implementado por ![undefined]()
Braulio Arsuaga
Braulio Arsuaga - Lo que no sabías de la industria hotelera, con Juan Lombana
Mentioned by 
Avnish Bajaj
22: Structuring incentive plans – ESOP, Cash and Balanced Scorecard
