#545

Mentioned in 35 episodes

Delivering happiness

A Path to Profits, Passion and Purpose

Book •

In 'Delivering Happiness,' Tony Hsieh shares his entrepreneurial journey, from co-founding LinkExchange to leading Zappos to its remarkable success.

The book emphasizes the importance of company culture, customer service, and employee happiness in achieving business success.

Hsieh outlines three core sections: 'Profits,' 'Profits and Passion,' and 'Profits, Passion, and Purpose,' highlighting key lessons such as the superiority of product quality over marketing, the importance of passion in entrepreneurship, and the critical role of company culture in driving success.

He also introduces frameworks for happiness, including perceived control, progress, connectedness, and vision/meaning, and how these can be applied to create a happy and productive workplace.

Mentioned by

Stanislas Niox-Chateau

Peter H. Diamandis

Keller Rinaudo Cliffton

Mentioned in 35 episodes

Mentioned by

Alfred Lin

in the context of Zappos's company culture and values.

How to Win by Being Right and Contrarian: Lessons from Zappos to DoorDash

Mentioned by

Shane Parrish

and

Luke Burgis

in a conversation about marriage and the search for happiness.

#138 Luke Burgis: The Power of Mimetic Desire

Recommended by

Chris Do

for understanding customer experience and culture in branding.

The Art of Standing Out in Content Creation - With Sean Cannell of Think Media | Episode 325

Mentioned by

Chris Do

when discussing the importance of self-awareness and self-acceptance in personal branding.

291 - Building Brands, Shaping Futures, and Transforming Lives - With Chris Do

Recommandé par

Stanislas Niox-Chateau

pour son approche axée sur le service client et le bonheur en entreprise.

#420 - Stanislas Niox-Chateau - Doctolib : derrière la plus grosse marque de la French tech

Mentioned by

Logan Bartlett

in the context of customer service and its influence on brand building.

EP 126: Eran Zinman (Co-Founder, monday.com) on The Efficiency Hacks That Drove monday.com to $14B

Mentionné par

David Laroche

pour illustrer l'importance d'un service client exceptionnel.

#253 - David Laroche - Paradox - Bousculer l'industrie du coaching

Suggested by

Chris Ducker

for insights into customer experience.

342: The Ultimate Strategy to Grow a Personal Brand in 2024!

Mentioned by

Peter H. Diamandis

as an example of a book that can launch a company.

How To Finally Write That Book & Make it a Bestseller w/ Keith Ferrazzi | EP #59

Mentioned by

Stig Brodersen

as a book that influenced his thinking on happiness and its relation to investing.

TIP538: Richer, Wiser, Happier, Q1 2023 w/ William Green & Stig Brodersen

Mencionado por

Luis Ramos

como un clásico que muestra cómo la cultura y la experiencia del cliente lo cambian todo.

📖 Hospitalidad Irracional - Un Resumen de Libros para Emprendedores

Mentioned by

Kevin Rose

while discussing his entrepreneurial journey and the challenges of scaling businesses.

Kevin Rose On Staying Healthy With Entrepreneurship, Zen Buddhism, And Being Vulnerable

Mentioned by

Preston Pysh

as a book about happiness and giving back to others.

BTC160: The Hidden Cost of Money w/ Seb Bunney

Mentioned by

Mark Roberge

as a book that inspired Zoom's early culture of delivering happiness.

Create a Billion Dollar Sales Culture w/ Greg Holmes (CRO, Zoom)

Mentioned by

Keller Rinaudo Cliffton

as a mentor and inspiration.

Founder Stories: What’s behind the largest commercial autonomous system on earth? With Zipline’s Keller Rinaudo Cliffton

Mentioned by

Jason Daniel

while discussing books that impacted his perspective on business and leadership.

E194 - The $50 Million Brand Blueprint with Jason Daniel

Mentioned by Sean O'Malley and Veronica Pysik as one of their favorite books to unpack on their YouTube channel.

TIP498: Ray Dalio's Book - Big Debt Crises & How the Economic Machine Works

Recommandé par

Juliette Lévy

comme l'un de ses livres commerciaux préférés.

#352 - Juliette Lévy - Oh My Cream ! - Se mesurer aux géants de la beauté, casser les codes des DNVB, et tout rafler

Mentionné par

Gary Anssens

comme une source d'inspiration pour l'expérience client chez Zappos.

#290 - Gary Anssens - Alltricks - On ne choisit pas ses accidents, mais on peut choisir ce qu’on en fait

Recommended by

Stig Brodersen

for its focus on optimizing for happiness in corporate life.

TIP570: Back Together w/ Stig Brodersen and Preston Pysh

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