

#505
Mentioned in 35 episodes
Delivering happiness
A Path to Profits, Passion and Purpose
Book •
In 'Delivering Happiness,' Tony Hsieh shares his entrepreneurial journey, from co-founding LinkExchange to leading Zappos to its remarkable success.
The book emphasizes the importance of company culture, customer service, and employee happiness in achieving business success.
Hsieh outlines three core sections: 'Profits,' 'Profits and Passion,' and 'Profits, Passion, and Purpose,' highlighting key lessons such as the superiority of product quality over marketing, the importance of passion in entrepreneurship, and the critical role of company culture in driving success.
He also introduces frameworks for happiness, including perceived control, progress, connectedness, and vision/meaning, and how these can be applied to create a happy and productive workplace.
The book emphasizes the importance of company culture, customer service, and employee happiness in achieving business success.
Hsieh outlines three core sections: 'Profits,' 'Profits and Passion,' and 'Profits, Passion, and Purpose,' highlighting key lessons such as the superiority of product quality over marketing, the importance of passion in entrepreneurship, and the critical role of company culture in driving success.
He also introduces frameworks for happiness, including perceived control, progress, connectedness, and vision/meaning, and how these can be applied to create a happy and productive workplace.
Mentioned by


































Mentioned in 35 episodes
Mentioned by 

in the context of Zappos's company culture and values.


Alfred Lin

2,058 snips
How to Win by Being Right and Contrarian: Lessons from Zappos to DoorDash
Mentioned by 

and 

in a conversation about marriage and the search for happiness.


Shane Parrish


Luke Burgis

936 snips
#138 Luke Burgis: The Power of Mimetic Desire
Recommended by 

for understanding customer experience and culture in branding.


Chris Do

329 snips
The Art of Standing Out in Content Creation - With Sean Cannell of Think Media | Episode 325
Mentioned by 

when discussing the importance of self-awareness and self-acceptance in personal branding.


Chris Do

88 snips
291 - Building Brands, Shaping Futures, and Transforming Lives - With Chris Do
Recommandé par 

pour son approche axée sur le service client et le bonheur en entreprise.


Stanislas Niox-Chateau

82 snips
#420 - Stanislas Niox-Chateau - Doctolib : derrière la plus grosse marque de la French tech
Mentioned by 

in the context of customer service and its influence on brand building.


Logan Bartlett

60 snips
EP 126: Eran Zinman (Co-Founder, monday.com) on The Efficiency Hacks That Drove monday.com to $14B
Mentionné par ![undefined]()

pour illustrer l'importance d'un service client exceptionnel.

David Laroche

54 snips
#253 - David Laroche - Paradox - Bousculer l'industrie du coaching
Suggested by 

for insights into customer experience.


Chris Ducker

51 snips
342: The Ultimate Strategy to Grow a Personal Brand in 2024!
Mentioned by 

as an example of a book that can launch a company.


Peter H. Diamandis

46 snips
How To Finally Write That Book & Make it a Bestseller w/ Keith Ferrazzi | EP #59
Mentioned by 

as a book that influenced his thinking on happiness and its relation to investing.


Stig Brodersen

42 snips
TIP538: Richer, Wiser, Happier, Q1 2023 w/ William Green & Stig Brodersen
Mencionado por 

como un clásico que muestra cómo la cultura y la experiencia del cliente lo cambian todo.


Luis Ramos

40 snips
📖 Hospitalidad Irracional - Un Resumen de Libros para Emprendedores
Mentioned by 

while discussing his entrepreneurial journey and the challenges of scaling businesses.


Kevin Rose

38 snips
Kevin Rose On Staying Healthy With Entrepreneurship, Zen Buddhism, And Being Vulnerable
Mentioned by 

as a book about happiness and giving back to others.


Preston Pysh

36 snips
BTC160: The Hidden Cost of Money w/ Seb Bunney
Mentioned by 

as a book that inspired Zoom's early culture of delivering happiness.


Mark Roberge

31 snips
Create a Billion Dollar Sales Culture w/ Greg Holmes (CRO, Zoom)
Mentioned by ![undefined]()

as a mentor and inspiration.

Keller Rinaudo Cliffton

26 snips
Founder Stories: What’s behind the largest commercial autonomous system on earth? With Zipline’s Keller Rinaudo Cliffton
Mentioned by 

while discussing books that impacted his perspective on business and leadership.


Jason Daniel

25 snips
E194 - The $50 Million Brand Blueprint with Jason Daniel
Mentioned by Sean O'Malley and Veronica Pysik as one of their favorite books to unpack on their YouTube channel.

23 snips
TIP498: Ray Dalio's Book - Big Debt Crises & How the Economic Machine Works
Recommandé par 

comme l'un de ses livres commerciaux préférés.


Juliette Lévy

19 snips
#352 - Juliette Lévy - Oh My Cream ! - Se mesurer aux géants de la beauté, casser les codes des DNVB, et tout rafler
Mentionné par 

comme une source d'inspiration pour l'expérience client chez Zappos.


Gary Anssens

19 snips
#290 - Gary Anssens - Alltricks - On ne choisit pas ses accidents, mais on peut choisir ce qu’on en fait
Recommended by 

for its focus on optimizing for happiness in corporate life.


Stig Brodersen

16 snips
TIP570: Back Together w/ Stig Brodersen and Preston Pysh