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#196: Will Guidara, former owner of Eleven Madison Park – Make people feel seen

How Leaders Lead with David Novak

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Impact Through Education and Mentorship

The speaker emphasizes the importance of impacting people in beautiful ways through work, including helping them celebrate and inspiring kindness. They stress the significance of ensuring that team members are positively impacted to the same or greater extent than customers. The speaker believes in leaving team members as better educated, mature, and professional individuals. They advocate for a culture of teaching and learning within the organization to foster continuous growth and development, likening knowledge to a bank account where everyone contributes and gains.

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