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What the Best Leaders Know — and What Skills They Develop

HBR IdeaCast

NOTE

Consistency Breeds Confidence

Leaders should maintain a consistent demeanor to avoid creating an environment of unpredictability, which can distract team members from their work. Predictability allows team members to focus on their tasks rather than trying to gauge a leader's mood. Consistency in behavior fosters trust and enables better decision-making. Additionally, context plays a crucial role in decision-making, as individuals base their choices on their understanding of the situation. Recognizing that everyone operates with a different context highlights the importance of clear communication and shared understanding within a team.

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