60sec snip

To The Point - Home Services Podcast cover image

How This Home Service Company Doubled Conversions with Automated Follow-ups

To The Point - Home Services Podcast

NOTE

Timely Follow-Up for Lead Conversion

A study revealed that contacting leads within the first minute significantly increases the chance of conversion, with a drop to half in the second minute and a further decrease in the third minute. Closing the gap to a minute can lead to a substantial boost in lead conversion. Consistent follow-up along the customer journey is crucial to maximizing conversion rates. Text messages have a high read rate of 98%, and over 90% of consumers prefer texting as a communication method.

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