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Spotify’s Daniel Ek — How to build trust fast

Masters of Scale

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The Return of the Genie

Daniel was right. The genie was out and there was no going back despite the best efforts of record companies./nNapster may have been sunk by a legal broadside in 2001 but others sprung up to take its place./nThe genie had granted every music fan their wildest dream. No less than every piece of music ever recorded for free./nThe record companies went to desperate extremes to stop it. They sued piracy services and even private individuals./nMeanwhile artists from Britney Spears to Metallica railed against the illegal downloders saying it was as bad as shoplifting CDs./nMusicians had lost trust in their fans and fans lost trust in musicians. Trust was in an all time low across the board and this was Daniel's opportunity./nThe main take away from the conversation is that Daniel saw the opportunity to make a name for himself in the tech world by developing a music streaming service that would restore trust between musicians and their fans.

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