3min snip

The Knowledge Project with Shane Parrish cover image

#122 Robert Cialdini - The Principles of Persuasion

The Knowledge Project with Shane Parrish

NOTE

Is There a Timer Associated With Reciprocation?

When people receive a favor that is tailored to their needs, they feel a stronger sense of obligation. In a study at a fast food restaurant, customers who received a small cup of yogurt as a thank you ended up buying 24% more food because it fulfilled their hunger needs. Tailoring favors to someone's preferences and current challenges increases their willingness to reciprocate at a higher level.

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