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Defining Outcomes Over Output with Josh Seiden

Product Thinking

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Embracing a Learning-Oriented Behavior for Shifting to Outcomes

Shifting to outcomes is challenging due to its abstract nature and the need for continuous testing to determine what works or not. This shift requires a risk-tolerant and psychologically safe environment where it is encouraged to admit uncertainty, take responsibility for learning, run experiments, and embrace a mindset that values knowledge gained from both successes and failures. This transition entails significant cultural changes at all levels of the organization.

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