The Knowledge Project with Shane Parrish cover image

#62 Dr. Sue Johnson: Cracking the Code of Love

The Knowledge Project with Shane Parrish

NOTE

Effective Apologies Re-establish Predicatability

Effective apologies require more than just saying 'I'm sorry' or giving reasons for the offense. The key to a successful apology lies in engaging in a 'hold me tight' conversation where the hurt party expresses their pain in a compelling way that affects the other person. The offender then needs to offer a coherent narrative of what led to the offense, re-establishing predictability and trust. This process involves emotional engagement, not just providing reasons, to be a true antidote to the original injury.

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