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Episode 9: #9: Kevin Dorsey of ServiceTitan — Practice? We Talking About Practice?

Sales Leadership Podcast

NOTE

Culture as a Non-negotiable for High Growth

A strong culture of coaching development and excellence is essential for high growth. This culture ensures foundational behaviors are in place, enabling teams to perform effectively and attract new talent. Culture is emphasized over results, with the belief that mediocre results with a great culture are preferable to great results in a poor culture. Beyond superficial perks like game rooms, a strong culture is defined by behaviors such as continual development and communication. Emphasis is placed on continual learning and coaching within the team, as well as fostering open communication and feedback, rather than just superficial perks or amenities.

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