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The Power of Asking Questions in Negotiation
In negotiation, effective questioning is more valuable than arguing. Open-ended questions are essential, as they reveal the other party's needs, concerns, and goals. Many struggle with asking these types of questions, often resorting to closed questions that yield minimal information. A prime example of an effective question is 'Tell me all about your vacation', which not only invites comprehensive responses but also builds trust. This approach applies across various contexts, such as discussing salary expectations with a hiring manager or understanding a teenager's request for an allowance. Utilizing open-ended questions, especially those that prompt expansive dialogue, leads to gaining crucial insights and fostering better deals.