The Dilemma of Dealing with Unexpected Failures in Big Companies

Unexpected failures in big companies can be challenging to deal with as they are unpredictable and may not be worth changing processes to avoid them in the future. Big companies often tend to become rigid by trying to prevent every unexpected failure from happening again, leading to complex and lengthy terms of service documents. Bureaucracies tend to add numerous steps and institutional fixes for each problem encountered, making processes slower. It is suggested that sometimes it may be more beneficial to accept unexpected failures as they come rather than trying to plan extensively to prevent them. The approach to handling unexpected failures should involve considering the nature of the failure and whether it is worth implementing preventive measures for similar occurrences in the future.