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#061 How CEOs Build with AI - Sean Devine of XBE

Smart Friends

NOTE

How to build a customer service bot

Productized operations means taking all the work that is done by operation staff members to help train new customers, provide customer support, explain things, problem solve, and make quizzes and turning it into a bot./nThis is a big problem for scaling because it is difficult to train this expertise./nHey, Kayla is a feature that helps assemble related content and provides an answer to a question.

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