Creating an Exceptional Customer Experience: Winning in a Competitive Market

Fewer competitors are capable of creating a significantly better experience for the audience, leading to a competitive advantage./nThe job of a marketing team is to create an experience that is as good or better than the product itself./nStarting from a point of value creation before extracting value is crucial./nIn the AI and data analytics era, the execution of ideas is becoming less complex and faster with AI technology./nPersonalization for customers is expected to improve significantly with AI advancements.

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