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Listen and Lead: The Key to Effective Management
Recent research highlights that direct reports prioritize managers who listen, provide a voice, and care for their well-being over technical expertise. Organizations aiming to improve their management practices should focus on employee feedback and HR analytics to identify retention issues linked to management quality. The prevailing notion that employees leave due to organizational factors often points to managerial inadequacies. Prioritizing active listening and support in leadership can significantly enhance employee satisfaction and retention.