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How I Work cover image

The Art and Science of the One-on-One with Professor Steven Rogelberg

How I Work

NOTE

Setting up an agenda and creating meaningful conversation in one-on-one meetings

In one-on-one meetings, setting up an agenda is crucial for effective communication. Two main approaches are suggested: the first approach involves creating a list of discussion topics by both parties, prioritizing the employee's list, and covering various aspects like big picture, small picture, short term, long term, team, organization, and individual. The second approach is to have a set of core questions to drive the conversation, such as identifying obstacles and areas where help is needed. The agenda should be refreshed regularly to avoid becoming stale. Additionally, asking 'how are you?' may not yield meaningful responses, but framing it as 'on a scale of 1 to 10, how are you showing up today?' can prompt more insightful conversations. Adjusting response options and demonstrating vulnerability can enhance the quality of communication and create psychological safety.

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