Tech at Work: How to Get the Most Out of Digital Collaboration Tools
HBR IdeaCast
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Value in Traditional Phone Calls
During the pandemic, there was a shift towards video conferencing, but some people still find value in traditional phone calls. Choosing a phone call over a video call can be a relief for some, allowing them to pace around and feel more comfortable. The normalization of video calls has made it seem awkward to some when people opt for a phone call instead. This reflects the societal conditioning to always opt for the latest and most advanced tools, even when simpler options may be more suitable for certain situations.
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