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HBR IdeaCast

Tech at Work: How to Get the Most Out of Digital Collaboration Tools

May 30, 2024
Paul Leonardi, Duca Family Professor of Technology Management, and Sandra Ma, CEO of Jovial, discuss maximizing digital collaboration tools. They explore how to match tools to specific tasks and recognize when a technology is failing a team. The conversation highlights challenges of information overload in remote work versus hybrid setups and suggests evaluating video conferencing effectiveness. They emphasize the need for leaders to consider employee feedback when selecting tools, ensuring technology enhances communication without adding confusion.
38:06

Podcast summary created with Snipd AI

Quick takeaways

  • Successful companies align remote work with project needs for optimal coordination.
  • Simplifying tool selection and creating clear guidelines enhances team performance and reduces technology-induced burnout.

Deep dives

Remote Work Coordination and Collaboration Tools

Remote work coordination is critical, with successful companies aligning remote work with project needs. Companies helping employees choose the right tools for specific tasks excel at remote work. Research shows that workers spend excessive time on tool selection and switching between tools, indicating an overabundance of tech in the workplace. Leaders must establish guidelines on tool usage to improve team efficiency and reduce decision fatigue.

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