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The Home Service Expert Podcast cover image

Q&A With Tommy - Strategic Methods For Expanding A Business Sustainably

The Home Service Expert Podcast

NOTE

Empowerment Through Ownership

Individuals feeling trapped by their employees often need to recognize that true leadership requires a shift in mindset. Taking control means understanding that hiring and training the right people is essential. Prioritize attitude and interpersonal skills over technical knowledge during the hiring process to foster a positive work environment. Organizations frequently lack proper systems, documentation, and knowledge of their key performance indicators, which hinders growth. Effective marketing strategies, such as maintaining an updated CRM and engaging in outbound communications, are crucial. Obtaining equity can provide needed capital, but leaders must be prepared for scrutiny during tough times. Streamlining reporting processes and ensuring that finance leaders fulfill their responsibilities can significantly enhance operational efficiency and corporate growth.

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