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The Circuit Breaker cover image

S2 E4 | Reframing the Sales Process With Demand-Side Sales

The Circuit Breaker

NOTE

The Pitfalls of Shortcutting Sales and Customer Understanding

Shortcutting the sales process by not talking directly to customers results in biases, just as putting the wrong lens on. Spending time understanding the 'why' behind customer needs and divorcing it from the product is crucial. It's difficult to do this without biases, which is why hiring someone to help is important, even for those who do it every day.

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