The Circuit Breaker

S2 E4 | Reframing the Sales Process With Demand-Side Sales

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Jan 31, 2023
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INSIGHT

Helping People Buy

  • Bob Nesta reflects on why sales isn't taught in business schools, despite its difficulty in startups.
  • He emphasizes the mindset shift from selling a product to helping people buy it.
INSIGHT

Value of "No"

  • Salespeople are often eager to get a "yes" and seek approval.
  • However, "no" answers are more valuable, shaping the playing field and defining boundaries.
INSIGHT

Defining Progress

  • Progress in sales involves understanding the customer's desired new normal, including pain points and desired pleasures.
  • It's about enabling a shift from a current, unsatisfactory state to a better one.
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