Airbnb faced a crisis after the preparation for a huge IPO.
The CEO experienced a near-death business experience.
A crisis reveals what really matters in a company.
In a crisis, people learn the most about themselves.
Not everything matters in a crisis.
After guiding the company through a near-death experience, Airbnb’s Brian Chesky talks with Rapid Response host Bob Safian about what he learned and how responding to a crisis both reveals your character and teaches you what’s most important. Recorded live on stage at the Masters of Scale Summit in San Francisco.