
Masters of Scale
How great leaders respond in a crisis, w/Airbnb CEO Brian Chesky
May 9, 2023
Brian Chesky, CEO of Airbnb, shares his insights on leading through crises after navigating the company’s near-collapse during the pandemic. He discusses how crises reveal true character and the importance of adaptability and authenticity. Chesky emphasizes the significance of a designer's mindset in leadership, advocating for empathy and creative solutions to societal challenges. He reflects on how personal interactions shaped Airbnb's customer-focused approach and the critical lessons learned about principled decision-making.
23:58
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