
20VC: Three Core Lessons Scaling Freshworks to a $5.2BN Market Cap | Biggest Product and Pricing Lessons from Scaling to $597M in ARR | How India Can Compete Globally in Tech and AI with Girish Mathrubootham, Co-Founder @ Freshworks
The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
Hiring for Passion and Building a Strong Organizational Culture
In India, considering that many individuals finish computer science engineering before deciding on their career path, it is essential to hire individuals based on their true strengths and passion. The speaker emphasizes the importance of identifying what individuals excel at and aligning their roles with their passions to ensure they enjoy their work. Additionally, the speaker discusses the significance of fostering a strong organizational culture by building genuine relationships, providing honest feedback, and prioritizing team success over individual achievements. They stress the importance of addressing bad hires promptly and not tolerating 'brilliant jerks.' The speaker also mentions the challenges of maintaining a strong culture, especially during periods like the COVID pandemic when building culture remotely on Zoom becomes challenging.