10% Happier with Dan Harris cover image

Jerks at Work | Amy Gallo

10% Happier with Dan Harris

NOTE

Dealing with Difficult People: Specific Tactics for Specific Patterns of Behavior

Dealing with difficult people requires a generic approach./nSpecific tactics can be used for specific types of people or patterns of behavior./nThe book offers principles that apply to anyone but also includes research-based tactics for unique situations./nGeneric advice, while often useful, can be limiting in dealing with specific situations.

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