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#178 Author of “Radical Candor,” Kim Scott: Uncommon Sense

Grit

NOTE

Silence and Listen to Understand in Conversations

Silence in conversations can prompt the other person to speak. When listening, focus on understanding rather than responding, even if it triggers defensiveness. Asking follow-up questions demonstrates curiosity and helps understand the other person's perspective. Rewarding candor in conversations is crucial, especially when dealing with outliers who bring unique perspectives.

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