Building and Understanding Data Businesses | Auren Hoffman | Media Empires
"World of DaaS"
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The Importance of Respecting User Experience
LinkedIn's poor site performance and lack of respect for user experience may lead users to seek alternatives. Despite having smart engineers, the frustration of slow site performance can drive away loyal users. This issue is not unique to LinkedIn and can be observed in other services such as Salesforce and some Google apps, where respect for user's time is lacking.
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