Trust hinges on maintaining competence, relevance, and capability in a rapidly evolving landscape. Outdated approaches in leadership or sales can diminish trust. Commitment during adversity is essential; historical figures like Mandela and King exemplify unwavering dedication, which builds trust. Connection and collaboration also play crucial roles; organizational silos undermine these trust-building efforts. Finally, tangible contributions and results are vital; trust is earned through the effective delivery of outcomes, not just through compassion or character alone.
From the archive: This episode was originally recorded and published in 2021. Our interviews on Entrepreneurs On Fire are meant to be evergreen, and we do our best to confirm that all offers and URL's in these archive episodes are still relevant.
David Horsager is the Wall Street Journal bestselling author of The Trust Edge and the leading global expert in building high-trust leaders and organizations.
Top 3 Value Bombs
1. If you want to connect with more people, be grateful.
2. There’s always a cost when there’s a lack of trust.
3. Be good at asking the question “how” at least three times - until you get to something that you can do today or tomorrow.
The Tools to Solve Your Organization’s Greatest Problems - Trust Edge
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