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TED Talks Daily cover image

The problem with being "too nice" at work | Tessa West

TED Talks Daily

NOTE

Understanding Under the Skin Responses

The speaker focuses on studying the physiological responses that are impossible for us to control, such as blood pressure and heart rate, during interpersonal interactions. By conducting lab experiments where individuals interact and provide feedback to each other, the speaker measures these responses. They use equipment to monitor physiological reactions and videotape behaviors to capture these responses accurately. The goal is to mimic the feeling of awkwardness and positivity in participants, prompting them to recall their awkward interactions for sharing in the study.

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