Tessa West, a social psychologist who studies the science of uncomfortable interactions, explores the pitfalls of being 'too nice' at work. She reveals how excessive politeness often masks anxiety and hinders honest communication. Tessa shares actionable strategies for giving clear, constructive feedback that promotes growth and accountability. She dives into the impacts of anxious niceness, especially on marginalized groups, and emphasizes the importance of balancing kindness with honesty in professional settings.