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TED Talks Daily
The problem with being "too nice" at work | Tessa West
May 28, 2024
Social psychologist Tessa West discusses the negative impact of being 'too nice' at work, emphasizing the importance of clear and constructive feedback. She provides tips on overcoming anxiety to give helpful feedback, highlighting the value of honesty and actively seeking improvement in the workplace.
18:00
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Quick takeaways
- Avoid masking anxiety with overly polite feedback at work, as it can be harmful.
- Transform feedback culture by providing clear, specific feedback instead of generic compliments.
Deep dives
Research on Awkward Social Interactions
Social psychologist Tessa West discusses her research on uncomfortable social interactions spanning various scenarios like new roommate relationships and negotiations. She delves into studying verbal and nonverbal behaviors, as well as physiological responses to discomfort during interactions, highlighting the complexities of human interaction dynamics.
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