#364 – Chris Voss: FBI Hostage Negotiator
Lex Fridman Podcast
Acknowledge to Alleviate
The human brain tends to harbor negativity, with an estimated 75% of its disposition being negative. To effectively reduce this negativity, it's crucial to address it directly. When preparing someone for potentially offensive information, framing it as likely to offend them helps lower their defenses. This approach enables a more open reception to the message and can transform the initially perceived negativity into a more manageable interaction. Research in neuroscience and behavioral studies, including hostage negotiation strategies, supports the idea that openly acknowledging negativity can significantly lessen its impact.
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