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Focus Leads to Defensibility
Sustained commitment to a specific market segment, in this case SMBs, requires resilience against external pressures to shift towards larger enterprises. Stakeholders must recognize that true value sometimes lies in deepening focus rather than expanding reach. While larger deals are tempting, prioritizing the needs and service of a niche market can grant a unique competitive advantage, establishing a defensible position in an often-overlooked space. The successful strategy emphasizes the importance of decisively aligning actions with core convictions and understanding that strategic success often hinges more on what is declined than on new opportunities embraced.