Consumer Technology in the Age of AI - with Connie Chan of a16z
The AI in Business Podcast
00:00
*Conversational AI and Personalization *
Conversational AI and personalization can be game-changing in sectors such as commerce, travel, ed tech, wellness, and social fitness. In commerce, personalization is needed due to the already existing personal taste and willingness to purchase online. Travel can benefit from AI-driven experiences that provide personalized itineraries based on budget, time frame, and mode of travel. Service-related sectors like ed tech, wellness, and social fitness can also benefit from AI delivering a human-like experience, providing personalized coaching and curriculum.
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