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#AIS: The Lanby's Tandice Urban on solving healthcare's customer service problem
All-In with Chamath, Jason, Sacks & Friedberg
Bad Customer Service in Health Care
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Tandas: Why are things so bad? How did they get this way? Am, the us. Health hair market is the least customer centric of any customer service industry. We are so numb to the pain that we rarely object or complain. And number three, what can we do about it? What's a little something we can do to make it better?
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