Dealing with Workplace Conflict: Practical Tools and Techniques with Karin Hurt
Negotiate Anything
Foster Clarity and Commitment to Resolve Conflict
Understanding specific motivations helps to address underlying issues effectively, whether it’s enhancing professional image, alleviating team stress, or improving client relationships. Ensuring connection and clarity around these motivations empowers problem-solving. Curiosity plays a crucial role in conflict resolution; fostering genuine interest in the other person's perspective can defuse anger and lead to constructive dialogue. Commitment entails forming shared agreements on solutions and identifying actionable next steps, which helps prevent cyclical conflicts and promotes progress in discussions.
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