Second City Works presents "Getting to Yes, And" cover image

Getting to Yes, And… | Todd Rogers – ‘Writing For Busy Readers’

Second City Works presents "Getting to Yes, And"

NOTE

Clarity is Key: Choose Medium Wisely

Business communication is most effective through email rather than text, as email allows for clearer organization and tracking of messages. Texting serves a different purpose, such as quick updates or logistics when timing is critical, but it's less reliable for substantive communication. The tendency for text messages to get lost or overlooked underscores the importance of selecting the right medium for each context. Instant replies to texts are often unrealistic, suggesting that prioritizing email can prevent misunderstandings and ensure more thorough discussions.

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