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ServiceNow’s Amy Regan Morehouse on workforce transformation

HBS Managing the Future of Work

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The Rise of Power Skills in the Era of AI

In the era of generative AI, the evolution of jobs has led to a shift towards what are now known as foundation skills, power skills, or social skills. Soft skills, once considered basic, are now recognized as challenging to master and essential for a good job. Research with Pearson has shown that as AI and automation take over mundane tasks and complex computations, human skills such as collaboration, creativity, curiosity, and complex problem solving are becoming crucial for the jobs of the future.

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